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Water Damage Restoration in Charlotte, NC

Water Damage Restoration
in Charlotte, NC

Has your Charlotte, NC, area home or business been damaged by water leaks or flooding? Call Providence Restoration for immediate help, 24/7.

  • IICRC-Certified Technicians
  • 24/7 Fast Response Time
  • Bill Directly to Your Insurance
  • Locally-Owned and Operated

  • Call Immediately to Stop Escalating Water Damage

Water Cleanup and Removal in Charlotte, NC

Fast Action is the Key to Limiting the Damage

  • Unexpected Flooding

  • Heavy Rain or Storm Damage

  • Leaking Roofs

  • Backed-Up Sewer Drain

  • Dishwasher or Washing Machine Overflows

  • Overflowing Toilets

  • Bathtubs or Sinks

  • Hot Water Tank Floods

  • Crawlspace or Basement Water Damage

  • Sump Pump Failures

Water damage is a horrible experience for any home or business owner. Not only does the water damage walls, flooring, upholstery, and more, but it can quickly turn into a much larger disaster if not remediated right away. Standing water results in mold growth, which can cause more structural damage and cost more to remediate. If you are suffering water damage due to a broken pipe, flooding, or for any other reason, call Providence Restoration immediately for professional assistance! Our value-added service provides peace of mind and comfort by getting you back to your daily activities and responsibilities.

Water damage restoration requires removing and extracting unwanted water as quickly as possible! Our team of experts can save flooring, walls, cabinets, and trim on clean water losses. Providence Restoration is certified and qualified to help you save time and money by ensuring proper standards in safety and restoration.

Broken Pipes or Flooding Can Cause Extensive Damage to a Property

Providence Restoration is quick to arrive on the scene and start the cleanup process. This might involve extracting any standing water, drying the affected area, and restoring the property to pre-damaged condition. Our team works diligently to decrease the amount of damage sustained from any water disaster.

What You Can Expect From Providence Restoration

When we respond to a water disaster, we will first inspect your property to determine the extent of the water damage and make immediate plans for restoration. We test the humidity and moisture content before strategically placing our state-of-the-art drying equipment around the damaged areas in your home. When the water damage restoration is complete, we give you our guarantee that your residential or commercial building is dry. Our team of reconstruction experts will work quickly to get your property back to pre-loss condition.

If you need expert water damage restoration, please call our office at (704) 946-8534. At Providence Restoration, we pride ourselves on being able to help our clients reclaim their residential or commercial buildings 24 hours a day, 7 days a week!

Common Reasons for Water Damage

Basement Flooding

Water can seep into your basement, causing water damage or, even worse, flooding. Failed water heaters, broken sump pumps, poor drainage, and failures in your foundation are all ways your basement could experience water damage.

Leaking Pipes

Small leaks, at times, can be hard to detect until you can see the water. The leaks often occur behind drywall or in crawlspaces. From pipes in your kitchen and bathroom to your basement or garage, undetected water leaks can cause mold growth if not detected quickly.

Frozen Pipes

When temperatures plummet below freezing, the pipes on your property are at risk of cracking and splitting. Massive amounts of water damage can happen in a short time. Our team of professionals will extract the water and restore the entire space. We provide complete water damage restoration services in the greater Charlotte area.

Appliance Failures

How many of your appliances depend on water? At times, dishwashers, refrigerators, washing machines, or even water heaters and sump pumps can fail, saturating the surrounding areas with water. Our team at Providence Restoration can identify and restore all areas of water damage, both hidden and exposed.

Storm Damage

When high winds, heavy rains, and flash flooding occur, neighboring rivers, streams, or creek beds can rise and overflow onto your property. With those waters come hazardous materials such as bacteria, E. coli, microbes, and debris. Providence Restoration, however, has experience handling these types of damages and can not only restore your property but, in many cases, save your belongings as well.

Aftermath of Fire Damage

Fires are devastating to property owners. Not only does the fire itself damage your home, but the water to put it out can create even more damage. Using proven water removal restoration methods and state-of-the-art cleaning equipment, our team at Providence Restoration can handle both fire and water damage at once.

Water Restoration Process

At Providence Restoration, we take the water damage to your property very seriously. We follow a proven step-by-step approach to restore your property to pre-loss condition. Call us today for water damage restoration in Charlotte, Mooresville, Rock Hill, Spartanburg, and the surrounding areas.

Immediate Response

When you pick up the phone to call Providence Restoration, one of our experienced dispatchers will greet you and take down all of your necessary information. An IICRC-certified technician will go to your residential or commercial property to begin the evaluation process of finding the spread of water damage.

Water Damage Evaluation

We have a very thorough evaluation process. We do not simply analyze the affected area; we take it a step further by taking moisture readings in both the affected and unaffected areas to determine the full scope of water damage. We also use modern technology to identify moisture that could have traveled behind the sheetrock or beneath the floorboards. This thorough evaluation process reduces the risk of further damage and mold growth.

Specialized Drying Procedures

Providence Restoration does not offer a simple one-size-fits-all approach. Every instance of water damage is unique. Once our technician has completed a thorough evaluation, we will recommend the most efficient and cost-effective solution for your specific situation.

Accurate Drying Monitoring and Reporting

Once the water has been removed and extracted and the drying equipment is in place, we will be back daily to track the drying progress until your property is restored to fully dry conditions.

If you would like one of our trained technicians to evaluate your property, give Providence Restoration a call.

Water Damage Restoration Tips

  • Document the water damage with photographs if you think you'll file an insurance claim.
  • Remove any standing water in your home with a shop vac or squeegee.
  • Move contents and electronics away from the affected area.
  • Put out fans and open windows to start getting the air circulating.

Don't wait to call a certified restoration professional to come onsite to evaluate your water damage and begin the restoration process. Property owners cannot fully repair the most significant water damage.

Frequently Asked Questions

Water damage insurance claims depend on a few different criteria. Ultimately, that's a question you'll have to clarify with your insurance company. However, we can tell you that the viability of water damage insurance claims depends primarily on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc.). Some insurance policies will outline scenarios that will NOT be covered without specific riders, like flood insurance or sump pump failure insurance.

Contacting a restoration contractor like Providence Restoration, as well as your insurance adjuster at the same time, is a good idea because we will help make sure that not only will the water extraction and dry out be covered, but the rebuild process that should follow. If the full scope of the claim isn't outlined and agreed upon from the start, there may be issues down the line, and property owners may find themselves having to pay out of pocket to get the property completely back to normal.

That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and will continue to adjust our fans and dehumidifiers to achieve an efficient but effective dry time. The bare minimum of "three days to dry" may only produce a surface dry but can still leave behind moisture levels that create an ideal environment for mold to grow.

Most homeowners start trying to remove the water themselves before they realize they'll need to contact their insurance company about a claim so they can call in a water damage restoration company. However, standing water around anything with a power cord or outlet or sagging ceilings makes the area unsafe. Also, many insurance claims require documentation of the loss BEFORE any work is done, including removing the water. Always take plenty of photos of the damage you see before taking any action to start cleaning up the mess. Your restoration contractor will be able to back up your insurance claim scope with the necessary technical documentation as well.

If the water damage involves Category 1 water (clean and free of microbes and bacteria), many of your personal belongings can be salvaged. Category 2 water would include other water sources, including rainwater, that, while not containing biohazards or sewage, still pose health risks and the potential for destructive microbial growth and mold. A water damage restoration technician will help you sort through the contents of the property to determine what can be safely dried, what can be restored by a textile/contents technician, and what can't be saved or salvaged. There are off-site facilities in the area that specialize in restoring water-damaged contents. Your restoration team will document all of the contents leaving the property for restoration or disposal for your records and also for reimbursement from your insurance company.

Identifying the source of the water damage is one of the first steps in both the insurance claim process but also before beginning to dry out and repair the damaged areas. After all, if you replace a sagging, wet ceiling that was caused by a roof leak but don't fix the roof, too, the next rainstorm will start the cycle all over again. A leaking pipe could cause buckling to your hardwood floor. We will pinpoint the exact cause of your water damage and make sure the source is repaired. We make sure your restoration job is done right the first time.

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Proudly Serving North & South Carolina

Providence Restoration delivers an unmatched level of commitment that is evident in everything that we do. We pride ourselves on being accountable, communicating exceedingly well, providing innovative solutions, and the relentless pursuit of achieving superior results.