Dealing with a fire at your home or business can be a devastating and frustrating situation. Often, the impact of a fire reaches much further than structural damage. Pictures, family heirlooms, important documents, appliances, fixtures, and more may be impacted by a fire. The most crucial decision you will make is who you will trust to repair your family home or business and restore your most valuable belongings.
Providence Restoration’s team of experts is here for you with over 50 combined years of experience in fire restoration and construction services. We have been ranked the #1 Contractor in the Carolinas by The Altman Contractor Survey and have the ability to serve in multiple states as a certified Unlimited Licensed General Contractor. We understand your desire to get life back to normal as soon as possible and we are grateful to serve your family or business.
Our Repair Estimators are ready to meet with you at your home or place of business to review damages and provide you with an estimate for structural repair and restoration of contents. At Providence Restoration, we make staying on budget a priority and will walk you through the complexities of insurance claims and settlements.
In order to ensure you are fully informed and included in the entire process, we provide weekly updates on each repair, along with the previous week’s successes, and the schedule for the following week. We take pride in our efficiency and, most times, we are able to complete projects well ahead of schedule.
You can trust the Providence Restoration team to repair your property and get your life back to normal. We are Always Serving.
Frequently Asked Questions
It's never a quick fix, though we've gathered together a multi-discipline team of contractors and technicians to work in tandem to complete the work as soon as possible. From structural repairs to sand/soda-blasting to odor removal to contents cleaning, our fire damage restoration crew begin as soon as the project scope is determined, and we don't stop until the job is done and both you and the insurance company are satisfied with the results.
Most often, yes. You'll need to check your specific policy for the full scope of coverage, but in general, if the damage was caused by a flame, it's covered. Your best bet is to hire a professional restoration to help you through the claims process. We know how to avoid some common missteps when it comes to making sure the entire loss is documented and covered. Many homeowners and insurance companies forget, for instance, to consider that your HVAC system will need to be cleaned of soot, and, since fires are extinguished using water, many areas of your home may need to be restored due to water damage even if they weren't directly affected by the fire.
Depending on the extent or location of the fire damage, some homeowners can move back in a few days or longer. The fire department will usually turn off electricity and gas to the property right away, and that won’t be restored until a building inspector says that it’s safe to turn those utilities back on. If you experienced significant smoke damage and the home’s occupants include elderly persons, young children, or those with chronic health conditions, you may be wise to stay until the smoke cleanup is complete. Contracting with a company experienced in fire damage restoration can often get you back home sooner, because they’ll have the resources to hire and manage the many tradespeople who will need to work together to make the home liveable again.
DIY soot removal is not recommended. Commercially available products can actually cause permanent damage to surfaces. Soot itself is primarily oil-based, but that residue also contains toxic, possibly biohazard contaminants.
Smoke damage is rarely limited to one area of the house, and it leaves behind residue that can hide in crevices and out-of-reach areas, and a simple "airing out" may not be sufficient. We recommend consulting with a smoke damage technician who can help you troubleshoot the next steps.